APPLE INC.
Novi, Michigan / Northbrook, il
Specialist October 2010 - January 2012
Greet customers and ascertain what each customer wants or needs.
Describe merchandise and explain use, operation, and care of merchandise to customers.
Teach classes and workshops (ex. Apple Camp)
PECCA SOURCE GROUP / ELECTRONICS PLUS MORE
Mount Prospect, IL
Customer Service Supervisor January 2012 - February 2014
Review operational records and reports to project sales and determine profitability.
Monitor customer preferences to determine focus of sales efforts.
List items on eBay and Amazon. Handled all customer service needs.
MARGOLIN INC. / FASHION FOR PLAY
CHICAGO, IL
Customer Service Manager / Department Manager February 2014 - April 2018
Review operational records and reports to project sales and determine profitability.
Handles all customer service needs from phone calls to emails on a daily basis.
Runs the entire eBay division of the company alone, listing hundreds of items weekly.
Novi, Michigan / Northbrook, il
Specialist October 2010 - January 2012
Greet customers and ascertain what each customer wants or needs.
Describe merchandise and explain use, operation, and care of merchandise to customers.
Teach classes and workshops (ex. Apple Camp)
PECCA SOURCE GROUP / ELECTRONICS PLUS MORE
Mount Prospect, IL
Customer Service Supervisor January 2012 - February 2014
Review operational records and reports to project sales and determine profitability.
Monitor customer preferences to determine focus of sales efforts.
List items on eBay and Amazon. Handled all customer service needs.
MARGOLIN INC. / FASHION FOR PLAY
CHICAGO, IL
Customer Service Manager / Department Manager February 2014 - April 2018
Review operational records and reports to project sales and determine profitability.
Handles all customer service needs from phone calls to emails on a daily basis.
Runs the entire eBay division of the company alone, listing hundreds of items weekly.